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Facilitation Perspective
from MG Taylor

 

 

 


Group Process

Once the event begins, it is all about the Group Process. To better facilitate a group consider the following elements:

Verbal and non-verbal techniques can enhance your effectiveness.
Use the following appropriately: voice, eye contact, gestures, pros, silence and distance.

Be attentive to the group, really listening to what is being said.

Disruptive behaviors influence the entire group. As the facilitator you need to identify the behavior and have a variety of strategies for handling behaviors.

Reflect back to the group what is happening so they can see what is going on and make corrections.

You need to test assumptions people are operating under out into the open and clarify them, so that they are clearly understood by everyone.

The importance of knowing how and when to ask great probing questions can't be stressed enough. As a facilitator, you can never ask too many questions. They get people thinking about issues from a different perspective. Questions are also essential for getting feedback from participants about how things are going.

Model of the Creative Process