knowledge
worker manual


kworker roles
in depth


documentation
environment
graphics
knowledge wall
music
process facilitation
production
video

writing

leading a role


objectivewho's on the team?check list

documentation: objective

The documenter's role is synthesis--to discern and present, in words, graphics and other media, the ideas that make a difference to the client. Documentation gives form to ideas. It increases the client's capacity to focus on the work at hand, to be creative, and to work at a greater depth and complexity.

Documentations are designed to meet both the immediate needs of the client (e.g., project implementation), and long term needs which may not be apparent until months or years later (e.g., a foundation for the next cycle of design). Documentation is essential if ideas are to be managed, building the organization's Body of Knowledge

The journal documentation is a resource document that can be "mined" to produce many useful information products.