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Before
an Event
KreW Selection
- Select
the KreW with a proper mix of skills (KreW Leads are very important
here) and levels of experience. A mix of 1/3 experienced (Journeyman),
1/3 moderately experienced (Novices), and 1/3 inexperienced (Explorers--first
time out) seems to work well and also provides for the growth
of the network. The combination of people makes the team, and
this is more than just skills and experience.
- Ask
the Sponsors to provide at least one KreW member depending on
the size of the event.
- If
you are a PF for an event at another site, emphasize the selection
of local KreW members. At least 1/3 of the team should be local.
Accommodations and Logistics
- If
some of the KreW will be traveling to the event site, send out
accommodation and logistical information a few days before the
KreW travels. Include dates and times of departure, address and
phone numbers of hotels, special information for getting to and
from the airport, amenities and facilities that the hotel does
or does not have (hair dryers, irons, exercise rooms, etc.), check-in
and check-out times.
- If
participants are traveling to the event site, make sure the Client
Logistics Contact knows the proper information (directions, accommodations,
etc.) to facilitate their end of planning.
- Ensure
that the planning for catering has been done.
Sponsor Session (Discovery Day)
- Plan
on attending!
- Arrange
for logistics and the environment to be in place.
- Talk
with the Lead Facilitator and if needed provide a documentor,
computer, printer access, and a video camera with tripod to capture
the session.
- Prepare
name tags, wall copy templates, and other prep items.
- Ensure
that someone is handling invitations, food, and hotels. This individual
may be the Client Logistics person.
- After
the Sponsor Session, pass along information concerning the event
to the rest of the KreW, compose and distribute a straw dog design
of the event, make any special assignments or expectations for
KreW Leads.
- If
there is no Sponsor Discovery Day scheduled attend at least one
of the event planning meetings so that you are aware of the logistical
requirements of the event.
Orientation, Walk Thru and Prep
- It
may be necessary or desirable to hold an orientation for KreW,
especially if a number of them are new. This can range from a
few hours to an entire day in length and may offer opportunities
for individuals to learn and practice different skills.
- Walk
Thru the event with the KreW using the strawdog. Note any potential
logistical bottlenecks and ensure that KreW assignments are clearly
designed to resolve these bottlenecks.
- Ensure
that during the Walk Thru the KreW is attuned to new assignments
that may restructure the team.
- Facilitate
the preparation for Day One of the event.
During
the Event
On Your Mark. Get Set. GO!
- Congratulations
you are now the conductor of what may seem at times as organized
chaos. From the participants point of view things are going along
smoothly but little do they know that the writing team just finished
changing the next assignment; the production team is frantically
adding headers and formatting the assignment; and the printer
is demanding a new toner cartridge before it will produce the
assignment that needs to be handed out now. But the KreW comes
through like they always do and the participants are now working
on their next assignment.
- Very
few people in the session will have the vantage point or perspective
that you do. You're free to wander around and sample all sorts
of happenings and work as they're being done. You're in the best
position to formulate the questions that KreW members need to
help them anticipate future demands, or adjust behavior and performance
to match changing specifications.
- Assemble
the KreW first thing each day and when the participants leave
each night for a circle-up. Pull them together at other times
as necessary to give them the big picture. This is especially
critical when the design and schedule begin shifting or when large
logistics demands are going to be made (wall copy of take-a-panel
exercises, set-up and tear down of tables and chairs).
- Make
sure that the Key Facilitator knows what they need to know about
the condition of preparedness for upcoming modules or demand for
specific products or information during the session.
Following the Event
Administration
- Assemble
the KreW to get their feedback on the event and review their
post-event tasks.
- Give
performance feedback to the Explorers on your KreW.
- Review
with the production lead how the information in the archive storage
box will be transferred to the archive file.
Work Product
- Check
with the Lead Facilitator on what the final version of the work
product will be and the promised delivery date.
- Support
the efforts of the Work Product team to whatever degree is necessary.
These efforts, however, are usually self-organizing.
Much of
this information is from the MGTaylor Journal of Transition Management
http://www.mgtaylor.com/mgtaylor/jotm/winter97/procfac1.htm |