The
Ken Blanchard Companies On-Demand Leadership and Management Webcasts
Essential
Coaching Skills for Managers
In this webinar, Master Certified Coach Linda Miller shows you how
to create an environment that results in individual growth, purposeful
action, and sustained improvement.
You'll learn how to:
Get
into the coaching mindset
Identify when coaching is the tool to useand when it isn't
Consistently use behaviors that build trust and confidence
Apply a foolproof structure for action and results
Mind
Shift: Exploring Misconceptions About Virtual Training
In this special webinar for designers and executives contemplating
online training programs, Blanchard virtual training consultants Cathy
Huett and Randy Conley share best practice strategies for creating
engaging online programs. Youll learn:
How
to get buy-in for virtual training
How to create engaging virtual learning experiences
How to avoid obstacles to successful implementation
We're
Still Here... Now What?
In this webinar Blanchard Senior Consulting Partner Dick Ruhe shows
leaders how to shift from a survival to a growth mindset to build
morale, efficiency, and productivity. You'll learn how to:
Observe
like a visitor
Think like a customer
Act like an owner
Provide leadership that revitalizes people
Helping
People Win at Work
In this webinar, Garry Ridge, CEO of WD-40 Company and coauthor of
Helping People Win at Work shares the strategies, techniques, and
day-to-day management processes that have helped to make WD-40 so
successful. You'll learn how to:
Establish
an effective performance management system
Build an engaging, performance-based culture
Share your leadership point of view
Partner with your people
Leading
People During Times of Change
In this government-focused webinar Blanchard Founding Associate Pat
Zigarmi shows public agency leaders how to successfully address the
concerns that people have when they are asked to change. You will
learn how to
Reduce
resistance
Gain buy-in
Create an action plan for successfully leading a change effort
Pass
the Ball: The Power of Collaboration
In this webinar, best-selling business author Ken Blanchard shares
his knowledge on the power of collaboration. Drawing from over 30
years experience working together with authors, business leaders,
and organizations, see why this master of collaboration believes that
any idea gets better when you share it with others. You'll learn:
How
to encourage people to pass the ball, share ideas, and
get others involved
How a philosophy of none of us is as smart as all of us
helps accomplish more
The difference between serving and self-serving
The importance of lifelong learning
Virtual
Classroom Solutions
In this webinar Blanchard associates Alan Youngblood and Randy Conley
share best practices on delivering training through an online platform
and how the following factors impact success.
Session
Design
Content Quality and Pacing
Expertise of the Facilitator
Interactive Engagement
Learner Care
Creating
a Fast, Flexible, and Nimble Organization
In this webinar Blanchard Founding Associate Pat Zigarmi shows you
how to build a fast and flexible organization that is able to quickly
respond to the needs of the marketplace. Youll learn:
Why
change fails
The power of high involvement
How to create a change-ready organization
Revitalizing
the Downsized Organization
In this webinar, Senior Consulting Partner Chris Edmonds shows you
how to rebuild your organization's morale, focus, and productivity
after a dramatic change in the workplace like a layoff, merger, or
acquisition. Youll learn
How
to help people understand and meet performance expectations
How to take advantage of a new organizational structure or course
of action
How to help people let go, move forward, and connect to the change
Keeping
People Focused and Productive during Uncertain Times
In this special webinar for government agencies, Jim Atwood and Alan
Youngblood show you what leaders can do to keep people focused, engaged,
and productive. You'll learn to:
Resist
the urge to close up during uncertain times
Maintain the right balance between a concern for results and a concern
for people
Manage people's energy
More
Survival Skills for First-Year Managers
In this next installment of our popular series on the skills managers
need to make it through their first year of management and beyond,
Madeleine Blanchard, the founder of The Ken Blanchard Companies Coaching
Services Division shares how to:
Effectively
set goals for each member of your team in a way the keeps everyone
engaged, aligned, and working together.
Turn good intentions into results by mastering problem-solving and
information sharing conversations.
Provide the day-to-day coaching, support, and resources people need
to further their development and achieve the goals that have been
set.
Best
Practice Blended Training Designs
In this webinar, VP of Applied Learning, Dr. Vicki Halsey shares some
of the best practice designs she has created for clients of The Ken
Blanchard Companies. You'll learn how to:
Combine
existing instructor-led training and online material into new blended
designs.
Connect training to business results to ensure your people will
transfer learning
into action.
Hold people accountable for using what they have learned by hard-wiring
it into the systems of your company.
Leading
in Uncertain Times
In this webinar, Dr. Ken Blanchard shows you what leaders can do to
keep their people focused, engaged, and productive. You'll
learn to:
Resist
the urge to close up during uncertain times
Maintain the right balance between a concern for results and a concern
for people
Plan and prepare your organization for better times ahead
Managing
Peoples Energy: The Power of Alignment
In this webinar, Executive VP Scott Blanchard shows you how to keep
your employees' energy focused and productiveeven during uncertain
economic times. You learn how to start the process by:
Acknowledging
the current situation
Defining a direction for your company
Aligning people with a strategic direction in a way that keeps your
company moving forward
Moving
Forward during Uncertain Times: The Power of Coaching
In this webinar Master Certified Coach Linda Miller discusses how
coaching can help people move forward during times of change. You'll
learn
The
four parts of a coaching conversation
The four coaching skills
How to support your team so that team members are motivated to move
forward and take intentional action
Taking
the Fear Out of Feedback
Providing good feedback does not occur naturally or by default. To
provide effective feedback, leaders must learn, develop, and cultivate
fundamental skills. In this webinar, Senior Consulting Partner Susan
Fowler explores
The
importance of effective feedback as a tool for developing others
The impact of personal motives, agenda, and responsibility for giving
feedback
Knowing when and how to give the four different types of feedback
Understanding the differences between feedback that provides choice
and feedback that judges
How to provide feedback that enables others to take responsibility
for their own development
Managing
in a Virtual Environment
In this webinar, Blanchard Director of Learning Services Jamie Grettum
shares practical information and tools to help managers bridge the
communication gaps created by geographical separation and get peak
performance from employees they rarely see face-to-face. You'll learn
how to:
Build
rapport with direct reports that stands the test of distance
Adapt your skills to lead in virtual and remote situations
Use the right technologies to effectively support your people
Maximizing
the ROI of Your Training Investments
In this webinar, Dr. Paul Leone of American Express shares the results
of a three year study with more than 2,000 managers and directors
that evaluated the impact of a Situational Leadership II training
initiative. The research specifically evaluated and compared the effectiveness
of classroom, web-based, and blended delivery options to find out
which delivery mode generated the best results at the lowest cost.
Youll
learn
How
to identify the best delivery mode to use in your next initiative
Which pre and post training activities predicted the greatest overall
impact
How to create behavior change and business impact
Creating
a Customer-Focused Company
In this webinar, Senior Consulting Partner Kathy Cuff shows you how
to create loyal customers by consistently delivering Legendary Service.
Youll learn that the keys to attracting and retaining loyal
customers are
Recognizing
the importance of ideal service and its value to the organization
Developing a personal service vision
Communicating with customers more effectively
Expanding the power of front line employees
Creating an action plan
Virtual
Teams: Developing Long Distance Relationships
In this webinar, Senior Consulting Partner Carmela Southers shares
the five practices that contribute to virtual success.
Practice
1: Communicate about Needs
Practice 2: Encourage Healthy Conflict
Practice 3: Be Fully Present
Practice 4: Build Trust with Every Action
Practice 5: Use Technology to Build Relationships
Challenging
Conversations: Transforming Conflict into Productivity
In this webinar, Challenging Conversations program coauthors Eryn
Kalish and Pat Zigarmi share a five-step model that will show you
how to handle the most challenging, intense, and emotionally charged
types of conversations.
State
your concerns directly
Probe for information to gain deeper understanding
Engage each other through whole-hearted listening
Attend to body language
Keep forward focused when possible
Survival
Skills for First-Year Managers
In this webinar, Master Certified Coach and cofounder of Coaching
Services Madeleine Homan shows you how a focus on both people and
results is the best way to create an environment that results in individual
growth, purposeful action, and sustained improvement. You'll learn
The
absolutely must do nows
To establish the best habits that build trust and confide
A foolproof structure for action and results
The
Proper Care and Feeding of E-Learners
In this webinar, Dan Glaser & Lindsay Dennison show you the strategies
to ensure that your eLearning program saves time, money, resources,
and delivers measurable, tangible results. By focusing on the needs
of eLearners youll discover how to
Get
people on-board by successfully marketing and positioning your training
to attract the right audience
Get people going by focusing on the capabilities of the learner
instead of the capabilities of the technology
Get people finished by ending with an immediate call-to-action
Leading
People through Change
In this webinar, Founding Associate Pat Zigarmi shares the six predictable
and sequential concerns that people have when they are asked to change.
Information
Concerns: What is the change? Why is it needed?
Personal Concerns: How will the change impact me personally? Will
I win or lose?
Implementation Concerns: What do I do first? How do I manage all
of the details?
Impact Concerns: Is the effort worth it? Is the change making a
difference?
Collaboration Concerns: Who else should be involved? How do we spread
the word?
Refinement Concerns: How can we make the change even better?
By anticipating these six stages of concern ahead of time, leaders
can diagnose and respond to individuals' predictable concerns with
change and, therefore, reduce resistance and build momentum for
moving ahead.
Driving
Results through Culture Change
In this webinar, Senior Consulting Partner Chris Edmonds of The Ken
Blanchard Companies shares his insights and experience on driving
results through transforming culture. Youll learn
How
corporate culture impacts organizational performance and the bottom
line
The impact of culture on employee engagement and satisfaction
How to identify potential culture gaps in your organization
Strategies for intentionally developing your culture in a way that
ensures results
Bringing
Out the Best in Others
In this webinar, Senior Consulting Partner Ann Phillips of The Ken
Blanchard Companies explores the needs that all employees have and
what leaders can do to fulfill them. The result is an environment
that brings out the best in peopleboth in the workplace and
in other aspects of their lives.
How
to discover the emotional needs of others. How to listen and hear
the meaning behind people's words. The importance of taking relational
risks.
How to manage expectations. Bringing out the best in others includes
examining your beliefs about leading others. Every interaction begins
with you and what occurs within that interaction is up to you.
How to turn know-how into action. You'll learn how to take your
first step toward changing your behavior in each of these key areas.
Developing
Your Leadership Point of View
In this webinar, best-selling author and leadership expert Ken Blanchard
takes you on a personal journey to discover your leadership point
of view. Using a unique 7-step process from the book, Leading at a
Higher Level, Ken shows you how to
Identify
the influencers (leaders) in your life and discover how their influences
helped your leadership point of view evolve
Claim the core values that guide your behavior as a leader and how
to rank order your values when they are in conflict
Surface your beliefs about leading and motivating peopleand
how to share your leadership point of view with others
Building
Trust
In this webinar, organizational change expert Cindy Olmstead will
help you
Identify
the four elements of trust
Learn a common language of trust based on 12 trust components
Identify trust recovery strategies
Identify the economics of trust
The
Leadership-Profit Chain
In this webinar, Scott Blanchard, Executive Vice President of The
Ken Blanchard Companies shares the results of a year-long study that
explores the connections between leadership effectiveness, employee
passion, customer devotion, and organizational vitality. Youll
learn
How
leadership impacts organizational success
How to create a more motivating work environment for employees
Why employee passion drives customer devotion
Take
Your Team to the Top through the Power of Vision
In this webinar, Dr. Jesse Stoner will teach you how to help your
team and your organization harness the power of vision. Whether you
are on a growth curve; in the midst of a change effort, or
simply want to re-energize yourself or your team this online seminar
will help you take purposeful and passionate steps toward success.
Becoming a Great Frontline Leader
Blanchard Consulting Partner Patricia Stewart will teach you the three
key skills that all frontline leaders need to master in order to successfully
set goals, assign work, give praise, and resolve performance problems.
Interpersonal
Skills
Performance Management Skills
Partnering Skills
Leading
at a Higher Level with Ken Blanchard
Join Ken Blanchard for this special event and learn how you can start
leading at a higher level by
Going
beyond the short term to zero in on the right target and vision
Delivering legendary customer service that earns ravings fans
Truly empowering your people and unleashing their incredible potential
Grounding your leadership in humility and focusing on the greater
good
Take
Care of Your Customersor Someone Else Will
In this Webinar Senior Consulting Partner Kathy Cuff shows you how
to create loyal customers by
Recognizing
the importance of ideal service and its value to the organization
Developing a personal service vision
Communicating with customers more effectively
Expanding the power of front line employees
Creating an action plan
Managing
Up to Get What You Need
In this Webinar, business author and consultant Susan Fowler shares
three important skills that every self leader must have
How
to challenge assumed constraints at work
How to celebrate your points of power
How to collaborate with your manager for success
Creating
Passionate Employees
Scott Blanchard, Executive Vice President of The Ken Blanchard Companies,
will show you how to keepor developemployees who are more
passionate and productive at work by
Connecting
individual work to the overarching goals of the organization
Improving employee relationships with their direct managers
Engage each other through wholehearted listening
A
View from the Future
Join Dr. Margie Blanchard, founder of The Ken Blanchard Companies'
Office of the Future, as she provides a sneak preview into the hot
topics everyone will be talking about in 2008, 2009, and 2010. You'll
explore
The
key issues leaders expect to face in 2010
The key management trends for 2008 and beyond
The implications for you and your organization
Leading
High Performing Teams
This session focuses on the Team Performance Process which is a systematic
approach to building performance in a team setting. It includes the
latest thinking on
What
makes an outstanding team
Getting teams off to the right start
Managing the journey to success
Strategies for sustaining high performance
Developing
Your Coaching Skills
This session shows you how to use focused conversations to create
an environment that results in individual growth, purposeful action,
and sustained improvement by
Getting
into the coaching mindset.
Knowing when coaching is the tool to use, and when it isn't.
Consistently using behaviors that build trust and confidence in
the "coachee".
Applying a foolproof structure for action and results.
Leading
Change
In this session you will learn that there are six predictable and
sequential concerns that people have when they are asked to change.
Information
Concerns: What is the change? Why is it needed?
Personal Concerns: How will the change impact me personally? Will
I win or lose?
Implementation Concerns: What do I do first? How do I manage all
of the details?
Impact Concerns: Is the effort worth it? Is the change making a
difference?
Collaboration Concerns: Who else should be involved? How do we spread
the word?
Refinement Concerns: How can we make the change even better?
Leading
at a Higher Level
Join Ken Blanchard in this session and find out how you can start
leading at a higher level by
Going
beyond the short term to zero in on the right target and vision.
Delivering legendary customer service that earns ravings fans.
Truly empowering your people and unleashing their incredible potential.
Grounding your leadership in humility and focusing on the greater
good.
Working
Together as a Team
This session provides a road map of practical strategies that get
to the heart of complex
team issues.
What
makes an outstanding team
Why teams fail
Tools and strategies for success
Getting a team started and assuring its continued success
Managing
and Developing People to Be Their Best
In this one hour seminar you will learn the time tested techniques
that will enable you and others in your organization to manage and
develop people to be their best. Your
organization needs leaders who can
Coach
and develop employees
Set and achieve goals
Productively manage projects, people, and teams
A
Situational Approach to Performance Management
Explore a performance management method based on Situational Leadership
II that teaches you how to diagnose the needs of direct reports and
then use the appropriate leadership style. In
this session Pat Zigarmi shows you how to:
Excel
at goal setting, coaching, and performance evaluation
Ensure alignment through active listening, and proactive problem
solving
Improve individual and organizational productivity
Becoming
a Great Frontline Leader
In this Webinar, Blanchard Consulting Partner Patricia Stewart will
show you what frontline leaders can do to increase team member productivity
and engagement. You will learn the three key skills that all frontline
leaders need to master in order to successfully set goals, assign
work, give praise, and resolve performance problems.