"Management's task is to make knowledge more productive. The capital resource of a developed economy is the application of knowledge concepts, ideas, and theories..." -Peter Drucker, 1981

"Problems cannot be solved at the same level of awareness that created them."
~Albert Einstein

"Here's a definition of that pesky and borderline elitist phrase, knowledge worker: A knowledge worker is someone whose job entails having really interesting conversations at work. The characteristics of conversations map to the conditions for genuine knowledge generation and sharing: they're unpredictable interactions among people speaking in their own voice about something they're interested in. The conversants implicitly acknowledge that they don't have all the answers (or else the conversation is really a lecture) and risk being wrong in front of someone else. And the conversations overcome the class barriers of business, suspending the org chart, at least for awhile." (p.69)

The Cluetrain Manifesto, by Ric Levine, Christopher Locke, Doc Searls and David Weinberger

~MG Taylor Axiom -- list of Axioms only

"A living system responds and changes with the environment, while maintaining its integrity and purpose."
~ DesignShop Participant

"Creating common language, discovering common and divergent assumptions and forging common understanding is the critical work of Scan.". ~ Why Scan? Day One of the DesignShop® Process

"...giving the participants a common experience is even more important than achieving complete alignment or agreement. From the basis of shared reality, they will build the foundation from which they will ultimately solve their problems."
~Leaping the Abyss Gayle Pergamit & Chris Peterson

Quotable series 7 Domains Workshop: Process Facilitation, Environment, Project Mgmt. knOwhere Store. Hilton Head, SC. Februrary '97