The Vision and Strategic Direction is to establish better patient experiences and outcomes through four priorities:

• QUALITY AND SAFETY AT THE CORE OF ALL WE DO
• OUTSTANDING RELATIONSHIPS that focus on "team" and include everyone who has an impact on the patient experience
• ACCESSIBLE SERVICES
• FINANCIAL VIABILITY & GROWTH
  

"The Borgess Health Vision and Strategic Direction will better position us to meet the needs of our communities, patients, providers and staff while optimizing healthcare delivery and patient satisfaction," Dyson said. "In doing so, we will continue the healing mission and philosophy of Ascension Health and the Sisters of St. Joseph."

Commitment made to continually getting better and to creating culture of accountability to raise performance expectations

The BH Vision and Strategic Direction will also:

• Capitalize on strategic opportunities within the organization and in the communities we serve to define "better" as an ongoing process, and to do this by creating a culture of accountability that raises performance expectations for us all.
• Realize the important role of everyone within BH in contributing to and supporting the efforts needed to positively effect change for our long-term success.

Support of every Borgess Health associate essential to make BH Vision & Strategic Direction a success

"The support of every Borgess Health employee, physician and volunteer is essential to make the Vision and Strategic Direction a success," said Paul Spaude, President & CEO, Borgess Health. "I know I can count on each person to play their part in making this vision a reality."

Associates encouraged to take part in BH Vision & Strategic Direction Workshops

Borgess associates are invited to take part in Borgess Health Vision & Strategic Plan Workshops led by Dyson in the Navigation Center on the BMC campus. Registration and more information is available on NetLearning.

"Most of our employees attended a BH vision event," said TSI Plant Manager Rita Smith-Howell. "The event supported our Employee Engagement efforts by helping our associates and others feel more included in Borgess Health, and to appreciate their important role."

Creation of the Borgess Health Vision and Strategic Direction was overseen by the Borgess Health Strategic & Financial Planning Committee, augmented by the work of about 20 members of the Medical Staff. This Committee will meet twice during the course of each year, 2006-2010, to assess the progress of implementation. A set of metrics will be established to monitor that progress.

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