This
model was developed in the spring of 1996 by a team of Knowledge
Workers who had gathered to look at the issue of fitness in the
MG Taylor network. (Not physical fitness, of course, but rather
"fitness" in terms of skills, understandings and learning paths.)
The Clamshell presents five perspectives from which Networkers can
operate--Supporting an Event, Creating an Event, Creating a Relationship,
Creating an Enterprise, and Creating a ValueWeb.
Support an Event
On this level, the event KreW concentrates on ensuring that the
tasks required to create a successful event are carried out: document,
take care of logistics, set the environment, create the journal,
etc. When the event is over, the job is done. This is the level
of a Knowledge Worker.
Create an Event
Designing an event (DesignShop, DesignSession, etc.) that will achieve
the goals that are set out for it requires a deeper understanding
of MG Taylor's processes and philosophies. It is important to understand
the demands of each of the tasks involved in supporting the event,
but the event designer must act from a higher level than those who
are focused on tasks. This is the level of the Process Facilitator.
Create a Relationship
Those involved in a relationship with the client understand the
event in a much different way. The event is just one step in a longer
process through which the client is going. The relationship-builder
must discover what ends the client wishes to reach with the event
and then must work to ensure that those ends are met. Beyond the
event, the relationship-builder must help the client tie the event
back into their own processes and history. To effectively build
relationships in the MG Taylor model, this person must be a Transition
Manager.
Create an Enterprise
At the enterprise level, suddenly our subject has skin in the game.
To view an event from the level of the enterprise that depends on
that event is to see an entirely different activity. The event must
live up to the standards the enterprise has set, yet it must also
satisfy the client. The event is but one in a large number of events
in the history and future of the enterprise, yet it could also be
the one that could provide an opportunity for growth or the recipe
for collapse. An enterprise is a dense and complex web of relationships
that must be managed for its own benefit and growth.
Create a ValueWeb
Operating from this perspective means working to grow the collective
pie, rather than merely trying to cut a larger piece of a pre-existing
pie. At this level, there is no "us/them" dichotomy. Even "competitors"
in the same industry can work together to grow the industry, and
if the industry grows, then there will be more for industry members
to share. Operating from this broad venture perspective makes an
event (especially a DesignShop event with its diversity of participants)
appear to be full of untapped opportunities for new events, new
relationships and new enterprises. This is where opportunity lies.
This is the realm of Venture Management.
(source)